Google Business Profile Checklist for Dentists and Physical Therapists
A section-by-section checklist for optimizing a Google Business Profile for dental and physical therapy practices in Florida, beyond just claiming the listing.
Revenue Cycle Management
End-to-end healthcare revenue cycle management services for independent practices and groups. From patient registration and eligibility to coding, claims, denials, payment posting and patient collections, we run the whole revenue cycle and report the KPIs that show it is working.
The Problem
Revenue cycle problems rarely start in billing. They start at the front desk with an unverified insurance plan, continue with incomplete documentation, and end as a denial three weeks later.
RCM services fix the whole chain, not just the claims at the end of it, so cash comes in faster and less of it is written off.
Registration and eligibility mistakes cause a large share of denials.
Undercoding leaves money on the table; overcoding creates audit risk.
Unworked denials and aged A/R turn into write-offs.
Without KPIs, leaders cannot see which stage of the cycle is leaking.
What We Do
Registration, eligibility and benefits verification and prior authorizations.
Complete charge capture and CPT, ICD-10-CM and HCPCS coding.
Scrubbing, submission and clearinghouse rejection handling.
Denials worked, appealed and prevented through root-cause fixes.
Follow-up by payer and age bucket until claims are resolved.
ERA/EOB posting, underpayment detection and reconciliation.
Clear estimates, statements, payment plans and online payment.
Clean claim rate, denial rate, days in A/R and net collection rate by payer and provider.
The Process
We benchmark your KPIs and map where revenue leaks.
A prioritised plan with expected impact on collections.
System access, workflows and a parallel run.
Our team handles each stage, front to back.
Root causes fed back to registration, documentation and coding.
Monthly KPI review and quarterly strategy.
FAQ
Revenue cycle management (RCM) is the process of managing every financial step of a patient visit, from scheduling and insurance verification through coding, claims, payment and collections, so the practice is paid fully and promptly for the care it provides.
Pre-registration and scheduling, eligibility and benefits verification, prior authorization, charge capture, coding, claim submission, payment posting, denial management, A/R follow-up, patient collections and reporting.
Key RCM KPIs include clean claim rate (aim for 95%+), first-pass resolution rate, denial rate (under 5 to 10%), days in A/R (under 30 to 40), percentage of A/R over 90 days, and net collection rate (95%+).
Verify eligibility before every visit, capture complete documentation, code accurately, scrub claims before submission, work denials within days, follow up A/R by age, and track KPIs monthly.
Most RCM companies charge 4% to 9% of collections depending on scope, specialty and volume.
Medical billing focuses on creating and following up claims. RCM covers the whole financial journey, including front-end steps like eligibility and authorization and back-end analytics.
Compare healthcare revenue cycle management companies on KPIs, scope and transparency. A revenue cycle management company should show you its results for practices like yours.
Revenue cycle management for healthcare practices decides how quickly and completely you get paid for the care you deliver.
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Book a free RCM assessment. We will benchmark your KPIs and show you the three fixes with the biggest impact on collections.
A dental marketing company for Florida practices, with an AI front desk and dental and medical billing under one team. We measure booked, paid patients, not impressions.
