AI Call Agents

AI Call Agents for Inbound and Outbound Patient Calls

AI calling agents that answer every inbound call and make the outbound calls your team never has time for: lead follow-up, appointment confirmations, recall and reactivation. Built for clinics on GoHighLevel and OpenAI, with human handoff whenever it matters.

Inbound and outbound calls, handled by one AI phone agent

Dental front desk coordinator taking a phone call at a computer
The Problem

The Calls Your Team Never Gets To

Front desk teams spend the day answering the phone, so the outbound calls slip: the web lead from this morning, the patient who missed a cleaning, the recall list nobody has touched in months.

An AI phone agent handles both directions. It answers inbound calls instantly and works through outbound call lists automatically, so every patient gets a call at the right time.

01

Leads called back too late.

Web and ad leads called within minutes book far more often than leads called the next day.

02

Recall lists that never get called.

Overdue hygiene and unscheduled treatment are revenue sitting in your database.

03

Confirmation calls eat hours.

Calling tomorrow’s patients one by one takes staff away from patients in the building.

04

Missed inbound calls.

Every unanswered call while staff are dialling out is a patient lost to the next clinic.

What It Does

What Our AI Call Agents Do

01

Inbound Call Answering

Answers every call 24/7, books appointments, answers FAQs and routes urgent calls to staff.

02

Speed-to-Lead Calls

Calls new web, ad and form leads within seconds, qualifies them and books a visit.

03

Confirmations and Reminders

Confirms tomorrow’s appointments and reschedules cancellations into open slots.

04

Recall and Reactivation

Calls overdue patients and those with unscheduled treatment to book them back in.

05

Warm Transfers

Hands the call to a person with a summary when the patient needs a human.

06

Call Outcomes and Reporting

Recordings, transcripts and outcome tags for every call, with weekly and monthly reports.

The Boundaries

Compliant Outbound Calling, Safe Inbound Answers

Outbound AI calls are only made to patients and leads who have given consent, with do-not-call requests honoured automatically and calling hours limited by time zone, in line with the TCPA and Florida telemarketing rules.

The AI call agent never gives clinical advice. Anything urgent or clinical is escalated to your team under rules you approve. Callers are told they are speaking with an automated assistant and that calls are recorded.

Patient data is handled under a Business Associate Agreement with encrypted storage and limited access.

The Setup

How We Launch Your AI Call Agent

Who It Is For

Practices That Get the Most from AI Calling Agents

01

Practices with big recall lists

Hundreds of overdue patients is the fastest revenue an AI call agent can recover.

02

Practices running ads

Calling every lead within seconds raises booking rates and lowers cost per patient.

03

Busy single-desk offices

One person cannot call out and answer the phone at the same time. The AI can.

04

Multi-location groups

Centralised inbound and outbound calling with routing to each location.

The Demo

Hear Our AI Phone Agent on a Real Call

Pricing

AI Call Agent Pricing

Inbound AI answering is included in Patient Capture OS at $997 a month plus $500 setup. Outbound campaigns are quoted by volume. Book a call for a custom quote.

GBP & Reputation Starter

$497/month

No setup fee

  • Google Business Profile management
  • Category, services & profile completeness
  • Review generation & response
  • Monthly performance report
  • No minimum term

Best for: Practices not ready for a full retainer who want their Google presence fixed first

Patient Capture OS

$997/month

+$500 one-time setup

  • 24/7 inbound call answering
  • Appointment booking into your scheduler
  • Website & Google Business Profile chat
  • Confirmations, reminders & patient recall
  • Full call transcripts & monthly reporting
  • No minimum term

Best for: Practices losing patients after hours or during busy periods

Most Popular

Patient Growth Engine

$1,497/month

No setup fee

  • Everything in Patient Capture OS

  • Practice website built & continuously maintained

  • Hosting, security & updates

  • Unlimited content edits

  • Google Business Profile optimization

  • Technical SEO & conversion optimization

  • No minimum term

Best for: Solo practices and growing clinics that need a strong digital foundation

Patient Acquisition System

$2,997/month

plus ad spend

  • Everything in Patient Growth Engine
  • 2 treatment or condition pages per month
  • Local SEO, citations & review engine
  • Google Ads management
  • Conversion-focused campaign landing pages
  • Lead & appointment tracking
  • 6-month minimum

Practice Growth OS

$6,497/month

plus ad spend

  • Everything in Patient Acquisition System
  • Paid social advertising
  • Ongoing creative production
  • Multi-location support up to 3 locations
  • CRM integration & full attribution
  • Advanced lead & patient tracking
  • Fortnightly growth strategy
  • 6-month minimum

The market rate for a practice website is roughly $4,000 to $8,000 up front, then $300 or more a month to maintain, then a rebuild every few years. Growth Engine covers the build, the hosting, the ongoing improvement and an AI receptionist that costs most practices $700 to $1,400 on its own. Add-ons: additional location $500/month · standalone creative subscription $1,500/month · extra treatment page $300 each. Prefer to own your website outright with no subscription? A one-time build is $5,997. Running 4+ locations or a dental group? Book a call for custom Enterprise / DSO pricing. See full pricing. UAE clients are billed in USD; VAT may apply depending on your emirate and registration.

FAQ

AI Call Agent Questions

An AI call agent is a voice AI that can both answer and place phone calls. It understands natural speech, follows approved scripts, books appointments in your calendar, updates your CRM and transfers to a person when needed.

An AI receptionist answers inbound calls, greets callers, answers common questions, books and reschedules appointments, takes messages and routes urgent calls to staff, around the clock.

Most AI receptionist and call agent services cost $300 to $1,500 a month. Ours is $997 a month plus $500 setup for inbound answering, with outbound campaigns priced by volume.

If they recover overdue recall patients, reach new leads within seconds and answer calls that would have been missed, they usually pay for themselves within the first month or two.

AI can take over repetitive calls, after-hours coverage and outbound lists, but your team is still needed for in-person care, complex questions and sensitive conversations.

Yes, when it follows consent rules. We only call patients and leads who have opted in, honour do-not-call requests and limit calling hours, in line with the TCPA.

The best AI phone call agent books into your real calendar, escalates urgent calls and is set up with HIPAA safeguards. An AI phone call agent should be tested on real scenarios before launch.

Yes. An AI voice call agent can run an AI sales agent call to follow up new leads, within consent and calling rules.

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Put Your Call List to Work

Book a call and we will estimate how many patients your recall list and missed calls are worth, and show you an AI call agent live.