Google Business Profile Checklist for Dentists and Physical Therapists
A section-by-section checklist for optimizing a Google Business Profile for dental and physical therapy practices in Florida, beyond just claiming the listing.
Insurance Verification
Patient insurance verification before every visit, done by our team and automated where possible. We check eligibility, benefits, copays, deductibles, frequency limits and authorization requirements, then update your schedule, so claims are not denied for problems you could have caught up front.
The Problem
A large share of claim denials trace back to the front desk: inactive coverage, the wrong payer, an unmet authorization or a benefit limit nobody checked.
Verifying every patient by phone and portal takes hours your front desk does not have, so it gets skipped on busy days.
Patients switch plans and forget to tell you.
Services needing prior authorization are performed without one.
Unknown deductibles and limits lead to unhappy patients and bad debt.
Manual checks by phone take 10 to 20 minutes per patient.
What We Do
Active coverage, plan type and payer confirmed before each visit.
Copays, coinsurance, deductibles and remaining maximums.
Dental frequencies and therapy visit limits checked.
Services needing prior authorization flagged and requested.
Automated electronic checks through payer and clearinghouse connections.
Results added to your schedule and patient record.
Clear cost estimates so patients know what to expect.
Insurance checked before the first visit is booked.
The Process
We securely access tomorrow’s schedule.
Real-time eligibility runs automatically.
Payer portals and calls for anything automation cannot confirm.
Required authorizations flagged and requested.
Results and estimates added to each appointment.
Verification rates and eligibility denials tracked.
FAQ
Collect the insurance card and patient details, check eligibility electronically through the payer or clearinghouse, review benefits for the planned services, confirm authorization requirements, and record copays, deductibles and limits before the visit. Call or use the payer portal for anything unclear.
It is an electronic eligibility check (an X12 270/271 transaction) that returns coverage status and key benefits from the payer in seconds.
Much of it can. Real-time eligibility checks can run automatically for every scheduled patient, with people handling the cases automation cannot confirm, such as specific benefit limits and authorizations.
Ideally two to three days before the visit, with a quick re-check on the day for new patients.
Yes. Eligibility and authorization problems are among the most common denial reasons and are preventable with verification.
Yes, including frequencies, waiting periods and annual maximums.
Yes. We combine an automated insurance verification solution for real-time eligibility with people who confirm benefits and authorizations.
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Book a call and we will show you how verification would run on your schedule.
A dental marketing company for Florida practices, with an AI front desk and dental and medical billing under one team. We measure booked, paid patients, not impressions.
