Independent medical practices in Florida deal with two problems that quietly cost revenue every day: phones that cannot keep up with patient calls, and billing that leaves money unpaid. Medihike provides an AI front desk and medical billing for independent physician practices, specialists and behavioral health practices. We work with practices, not hospitals.
An AI front desk answers every call, books and reschedules appointments, handles routine questions and routes urgent or clinical calls to your staff or on-call provider. It is configured with HIPAA safeguards and a signed Business Associate Agreement.
We handle the full revenue cycle: eligibility checks, prior authorizations, coding review, claim submission, payment posting, denial management and A/R follow-up. We also bill the professional services your physicians perform in hospitals, such as rounds and consults.
For the front desk: answered calls, booked appointments and calls escalated correctly. For billing: clean claim rate, denial rate, days in A/R and net collections. You get these numbers monthly.
Florida practices work with a large Medicare Advantage population, Medicaid managed care plans run through the Statewide Medicaid Managed Care program, and personal injury protection (PIP) claims after auto accidents. Each has its own eligibility, authorization and billing rules. Practices that verify coverage before visits and track authorizations closely see fewer denials and faster payments. Bilingual phone support matters in many Florida markets too, which our AI front desk can provide.
You own your website, ad accounts, Google Business Profile and data. If you ever leave, everything stays with you.
Yes. We bill the professional services independent physicians perform, including hospital rounds and consults. We do not provide services to hospitals directly.
We configure it with HIPAA safeguards and a signed Business Associate Agreement.
Yes. Many practices start with one service and add the other later.
A dental marketing company for Florida practices, with an AI front desk and dental and medical billing under one team. We measure booked, paid patients, not impressions.